At Harmony Hills Addiction Treatment Ranch, we understand that clients may have various questions about the rehabilitation process. Although these addiction treatment FAQs cover many of them, keep in mind that our friendly and knowledgeable rehab admissions staff is available 24/7 to answer any additional questions.

Where are you located?

Our transformative addiction treatment facility is located in Altoona, Florida.

What recreational activities are available?

Our certified recreational therapist accompanies patients on outings and therapeutically processes each activity with them afterward.

Along with a swimming pool, we offer a vast array of other activities and amenities including:

  • Hiking trails
  • Sunrise yoga
  • Horseback riding
  • Fully equipped gym with a basketball court
  • Ropes course
  • Fitness training to name a few

You can also walk the labyrinth or take advantage or an excursion to the natural springs in the Ocala forest.

Do you accept insurance?

Harmony Hills works with most major insurance providers. Our compassionate staff is experienced in advocating on our clients behalf to receive the maximum benefits allowed by their insurance carriers. An Admissions Specialist will review your insurance coverage and walk you through pre-assessment to determine level of care. The level of care, along with the length of stay, will affect the total cost of care. Our proven track record of working with a variety of carriers and financing companies will make the insurance verification process as easy as possible.

Are visitors allowed?

Families and loved ones are welcome to visit Harmony Hills. We encourage patients and their family members to attend the Harmony Hills family weekend. Weekend visits and passes will be considered on an individual basis by the patient’s integrated care team and are recommended at later stages of treatment.

Additionally, we offer family therapy for addiction to enhance the recovery process as part of our overall wellness addiction treatment approach.

What should I bring?

  • Medical Insurance Cards
  • Photo ID
  • One week supply of casual attire.
  • Workout clothing (Because we offer indoor and outdoor activities, please pack for both environments. Bring yoga clothes if possible, and bring comfortable boots or shoes for hiking.)
  • Swimsuit
  • Medications –Harmony Hills requests that clients bring in all prescribed medications.
  • Toiletries that do not contain alcohol: Non-aerosol (roll-on/stick) deodorant, Shampoo/Conditioner/Soap, Toothbrush and toothpaste, Mouthwash, Body lotion, Non-aerosol (pump) hairspray

Other items you may want to bring to treatment include:

  • Hair brush and/or comb
  • Disposable razors and electric shavers
  • Curling or straightening irons (must have safety reset)
  • Blow dryers
  • Reading glasses, sunglasses
  • Hats
  • Sun block
  • Cigarettes

Once approved for admission, we will provide clients with a complete check list. An Admissions Specialist will also be available to discuss any specific or special requests.

How successful is your program?

Be wary of treatment centers that offer a set of statistics about success rate. The measure of “sobriety” or “recovery” is not scientific, nor is it easy to capture. What we do know is that when patients engage in our Alumni and aftercare post-addiction treatment support programs, which include individual counseling, family therapy, medication management (if necessary), 12-step meeting attendance, and other proactive measures to prevent relapse, they’ll have the greatest potential for a well-balanced life or recovery and wellness.

Can I smoke?

Although Harmony Hills does not condone smoking, we do have a designated smoking area. We also offer all of our clients a smoking cessation program, and we strongly encourage our them to consider working a cessation program while in treatment.

How often will I see a Doctor/Psychiatrist?

We have on-site, trained medical professionals at all times. After your initial evaluation and assessment, you will be seen as often as is deemed necessary. Our partnerships in the local healthcare community afford us access to specialist if and when the need may arise.

Can I use my cell phone/lap top?

Harmony Hills understands that life continues while you’re pursuing your individual journey to lasting wellness. When approved by the integrated care team, laptop and/or iPads can be used at designed times in designated settings for specified work or school-related purposes.

Will I have a roommate?

Yes, and lucky you. At Harmony Hills, we support shared rooms to encourage relationship building, problem solving, and good, old-fashioned moral support.

Can you accommodate dietary restrictions?

We can accommodate by medical and religious dietary restrictions. Our staff will make every attempt to accommodate dietary preferences.

Can I attend religious services?

Harmony Hills works with a number of spiritual and religious leaders in the community. Individual and group sessions will be available on-site or via remote online access.

Should I bring money?

While our staff will take care of your daily living needs during your stay, you may bring cash with you for incidentals such as personal hygiene items or other materials.

Confidentiality

As mandated by federal state law, it is our legal responsibility to ensure each patient’s confidentiality. In compliance with national Health Insurance Portability and Accountability Act (HIPAA) standards, we protect all personal health information. All staff at Harmony Hills is dedicated to upholding these standards in all communications and records.